Comments on: The case for Secrets Resorts, Montego Bay Jamaica http://corvedacosta.com/2010/07/24/the-case-for-secrets-resorts-montego-bay-jamaica/ Sat, 04 Feb 2012 20:38:57 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Corve DaCosta http://corvedacosta.com/2010/07/24/the-case-for-secrets-resorts-montego-bay-jamaica/comment-page-1/#comment-4053 Corve DaCosta Tue, 30 Nov 2010 06:47:01 +0000 http://corvedacosta.com/?p=2493#comment-4053 <p>@Keep Secrets a Secret</p> <p> </p> <p>I stayed at Secrets Resorts and I am shocked at your comment. Surely you can stand by your opinion not to return to the hotel. I will reply to your comment by comparing my stay with yours.</p> <p>1. When I arrived at Secrets we were treated with the best service. We were approached with the appropriate documents for us to be assigned our rooms.</p> <p>2. The food was divine- at all restaurants.</p> <p>3. The staff was very professional. They greeted us with "Welcome Home"...that was sweet to hear..refreshing.</p> <p>Staff-loud conversations......I don't see that as deliberately happening ...surely that is ridiculous if it happens.</p> <p>4. Sorry you had that experience....not the Secrets I experienced if you told the truth.</p> <p> </p> <p> </p> @Keep Secrets a Secret

 

I stayed at Secrets Resorts and I am shocked at your comment. Surely you can stand by your opinion not to return to the hotel. I will reply to your comment by comparing my stay with yours.

1. When I arrived at Secrets we were treated with the best service. We were approached with the appropriate documents for us to be assigned our rooms.

2. The food was divine- at all restaurants.

3. The staff was very professional. They greeted us with “Welcome Home”…that was sweet to hear..refreshing.

Staff-loud conversations……I don’t see that as deliberately happening …surely that is ridiculous if it happens.

4. Sorry you had that experience….not the Secrets I experienced if you told the truth.

 

 

]]> By: Keep Secrets a Secret http://corvedacosta.com/2010/07/24/the-case-for-secrets-resorts-montego-bay-jamaica/comment-page-1/#comment-4049 Keep Secrets a Secret Tue, 30 Nov 2010 02:58:54 +0000 http://corvedacosta.com/?p=2493#comment-4049 My wife and I just spent several days at the Secrets Montego Bay. We are sad to say that we were extremely disappointed and certainly will never return! While the property is very nice (the rooms are spacious and well furnished and the views are great), the service is deplorable. To Start we had to wait more than two hours for our room upon arriving (we arrive well after the stated check in time of 3pm). Second the food was sub par at all of the "Gourmet" restaurants. Third the unprofessional, loud, and untrained staff woke us up every morning with loud personal conversations. The service was very slow(Waiting twenty minutes for an omelette at breakfast is not my idea of a good vacation). I'd like to point out that I have been coming to Jamaica for 18yrs and have stayed at many of the Island's resorts and spas. We payed for what Secrets call their Preferred service and saw no value in that service since Preferred customers are not afforded any perks other than a key card with the word preferred printed on it. The staff was not eager to assist in helping to make our vacations a relaxing experience. I found the slap stick, Abbot and Costello act by some of the staff offensive. I'd prefer less Vaudeville and more attention to detail. Several of the services promoted were never performed(turn down service and spraying to control the mosquito and no seeums). It's sad to say that with such a lovely looking facility the management have not spent the time and money on giving superior service to their customers. We were very disappointed and do not suggest you spend your hard earned dollars at Secrets Montego Bay Jamaica. My wife and I just spent several days at the Secrets Montego Bay. We are sad to say that we were extremely disappointed and certainly will never return! While the property is very nice (the rooms are spacious and well furnished and the views are great), the service is deplorable.
To Start we had to wait more than two hours for our room upon arriving (we arrive well after the stated check in time of 3pm). Second the food was sub par at all of the “Gourmet” restaurants. Third the unprofessional, loud, and untrained staff woke us up every morning with loud personal conversations. The service was very slow(Waiting twenty minutes for an omelette at breakfast is not my idea of a good vacation). I’d like to point out that I have been coming to Jamaica for 18yrs and have stayed at many of the Island’s resorts and spas. We payed for what Secrets call their Preferred service and saw no value in that service since Preferred customers are not afforded any perks other than a key card with the word preferred printed on it. The staff was not eager to assist in helping to make our vacations a relaxing experience. I found the slap stick, Abbot and Costello act by some of the staff offensive. I’d prefer less Vaudeville and more attention to detail. Several of the services promoted were never performed(turn down service and spraying to control the mosquito and no seeums). It’s sad to say that with such a lovely looking facility the management have not spent the time and money on giving superior service to their customers. We were very disappointed and do not suggest you spend your hard earned dollars at Secrets Montego Bay Jamaica.

]]> By: Alan Ellwanger http://corvedacosta.com/2010/07/24/the-case-for-secrets-resorts-montego-bay-jamaica/comment-page-1/#comment-3943 Alan Ellwanger Mon, 01 Nov 2010 14:10:27 +0000 http://corvedacosta.com/?p=2493#comment-3943 My wife and i will be at Secrets St. James, Jan25-Feb 2 hope to chat with other couples going the same time Alan My wife and i will be at Secrets St. James, Jan25-Feb 2 hope to chat with other couples going the same time Alan

]]> By: Final Curtain Call - Secrets Resorts, Montego Bay, Jamaica | Corve DaCosta http://corvedacosta.com/2010/07/24/the-case-for-secrets-resorts-montego-bay-jamaica/comment-page-1/#comment-3411 Final Curtain Call - Secrets Resorts, Montego Bay, Jamaica | Corve DaCosta Tue, 27 Jul 2010 04:17:27 +0000 http://corvedacosta.com/?p=2493#comment-3411 [...] plunge in the hydrotherapy pool which was very relaxing and powerful. I thought the blog post The case for Secrets Resorts, Montego Bay, Jamaica would have been my last post, but I found some new material that I wanted to [...] [...] plunge in the hydrotherapy pool which was very relaxing and powerful. I thought the blog post The case for Secrets Resorts, Montego Bay, Jamaica would have been my last post, but I found some new material that I wanted to [...]

]]> By: Corve DaCosta http://corvedacosta.com/2010/07/24/the-case-for-secrets-resorts-montego-bay-jamaica/comment-page-1/#comment-3400 Corve DaCosta Sun, 25 Jul 2010 07:23:28 +0000 http://corvedacosta.com/?p=2493#comment-3400 <p>@Jamaipanese</p> <p>There's one for Oct/Nov you need to apply for that one. It should be good. <span style="white-space: pre;"> </span></p> @Jamaipanese

There’s one for Oct/Nov you need to apply for that one. It should be good. 

]]> By: Jamaipanese http://corvedacosta.com/2010/07/24/the-case-for-secrets-resorts-montego-bay-jamaica/comment-page-1/#comment-3396 Jamaipanese Sun, 25 Jul 2010 00:05:05 +0000 http://corvedacosta.com/?p=2493#comment-3396 man! from reading the experiences from you and the other bloggers I so wish I went. man! from reading the experiences from you and the other bloggers I so wish I went.

]]> By: Tweets that mention The case for Secrets Resorts, Montego Bay Jamaica | Corve DaCosta -- Topsy.com http://corvedacosta.com/2010/07/24/the-case-for-secrets-resorts-montego-bay-jamaica/comment-page-1/#comment-3392 Tweets that mention The case for Secrets Resorts, Montego Bay Jamaica | Corve DaCosta -- Topsy.com Sat, 24 Jul 2010 14:54:10 +0000 http://corvedacosta.com/?p=2493#comment-3392 [...] This post was mentioned on Twitter by Sophia Wilson, Corve DaCosta . Corve DaCosta said: Corve DaCosta Blog The case for Secrets Resorts, Montego Bay Jamaica - http://clicky.me/wOS [...] [...] This post was mentioned on Twitter by Sophia Wilson, Corve DaCosta . Corve DaCosta said: Corve DaCosta Blog The case for Secrets Resorts, Montego Bay Jamaica – http://clicky.me/wOS [...]

]]> By: Bearman http://corvedacosta.com/2010/07/24/the-case-for-secrets-resorts-montego-bay-jamaica/comment-page-1/#comment-3391 Bearman Sat, 24 Jul 2010 13:44:42 +0000 http://corvedacosta.com/?p=2493#comment-3391 There used to be a woman at Disney who played Snow White.  She could meet a kid in the morning and see them hours later in the day and still remember their name.  Always impressed by that. There used to be a woman at Disney who played Snow White.  She could meet a kid in the morning and see them hours later in the day and still remember their name.  Always impressed by that.

]]> By: Oroyo http://corvedacosta.com/2010/07/24/the-case-for-secrets-resorts-montego-bay-jamaica/comment-page-1/#comment-3388 Oroyo Sat, 24 Jul 2010 06:42:35 +0000 http://corvedacosta.com/?p=2493#comment-3388 hmmm..very interesting Corve..i've heard about it. Can't wait o go there too based on your blog..!! hmmm..very interesting Corve..i’ve heard about it. Can’t wait o go there too based on your blog..!!

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